About Codes


In the email you recieved there are 5 unlock codes, in most cases the only code you will need is the first code, the Network MEP code (MEP2).

In some cases your phone maybe locked on a different lock or even more than 1 lock, for example Tesco Mobile uses the Service Provider lock (MEP4).

You can check which lock your phone is locked to in the personalisation screen, the lock the phone is locked to will show as active, see the example below,
Personalisation Screen

Or when the phone prompts you to enter the code: